Virgin Games Casino Review

4.5 / 5
Wager £10 Get 30 FREE Spins or 50 FREE Bingo Tickets

Virgin Games Casino is a legal gambling site licensed in the United Kingdom and Gibraltar. It is known for being a trusted operator that features a plethora of quality games. However, it focuses primarily on video slots and bingo. Players in Virgin Games Casino can also enjoy many rewarding promotions, starting with the nice welcome offer that gives you the option of choosing free spins or bingo free play.

Of course, there are many other things that make Virgin Games Casino a gambling site worthy of your time and money, so read our full review below to learn more.

virgin games casino homepage

Overview of Virgin Games Casino

Founded in 2004, Virgin Games Casino is one of the casino sites with the longest tradition on the UK market. However, in the first few years of its existence, Virgin Games Casino did not really have much success. The turnaround happened in 2013 when the brand was purchased by Gamesys Operations Limits, which is the current owner of the website.

Gamesys started things from scratch, completely renovating the website and adding new games from top software providers. The operator also offers plenty of bonuses, high-level security, safe payments, and a functional mobile platform, among other things.

It is also worth noting that Virgin Games Casino was named Operator of the Year at the 2020 EGR Virtual Awards.

Virgin Games Casino Review Checklist

To give a true estimate of Virgin Games Casino, we had to go through every one of its aspects, from the range of games to the quality of customer support. Here is a quick rundown of all the segments making up our review:

  • Ease of use and registration

    This segment will focus on the website design and registration procedure.

  • Bonuses and key features

    In this section, we will look at all the available promotions and evaluate them based on the bonuses found on other casino sites.

  • Mobile casino apps

    Here, we will check to see if the operator has a dedicated app, and we will describe its mobile browser website.

  • Available games

    This part will focus on some of the casino’s most popular games and game categories.

  • Payment methods

    Here, you will find out which banking options you can use to fund your account and request cashouts while also learning about limits, fees, and processing times.

  • Security measures

    We checked the casino’s security measures to make sure that your money and personal information are protected while playing.

  • Restrictions

    In this section, you will learn who can play at Virgin Games Casino based on age and country restrictions.

  • Customer support

    We’ve listed the casino’s contact information in case some issues arise while you’re playing.

Ease of Use and the Registration Process

Virgin Games Casino has a very simple and minimalistic website, which we enjoyed seeing. Much too often, we witness casino sites that are just overcrowded with information and unnecessary shortcuts, which is why we were happy Virgin went with a different approach.

At the top of the homepage, you’ll see a list of game categories together with a search bar, making it easy to find the exact game you’re looking for. Right below is the promotional banner explaining how the welcome bonus works. This banner also includes key terms and conditions. Scrolling down, you’ll see a few popular games from each category, and the very bottom of the page contains links to information pages, like Help and FAQ, Privacy Policy, Cookies, and more.

Opening an account in Virgin Games Casino is easy and only takes a few minutes. Here is a quick guide on how to do it:

  • Click on the Join Now button in the top right corner.
  • Provide your email address, name, DOB, phone number, and other information requested by the operator.
  • Set up a desired username and password.
  • On the last step of the registration, type in a promo code if you have one.
  • Tick the box to confirm that you’re over 18 years old and that you understand the casino’s terms of use.
  • Follow instructions on how to verify your age and activate the account.

After these steps, you can head over to the casino’s Deposit page and make your first payment using one of the available methods.

Bonuses and Key Features

Like many other renowned casino sites, Virgin Games Casino features a rewarding welcome bonus. In addition, it also has periodical promotions for existing players and a loyalty programme. 

The best thing about the welcome offer is that players can choose which games to use it on. Namely, they can opt for video slots, bingo, or live dealer games. Here are the details.

virgin games casino bonuses

Welcome Bonus — Wager £10, Get 30 Free Spins or 50 Free Bingo tickets

The welcome bonus in Virgin Games Casino is not your typical offer. Unlike many other casino sites that let you claim a bonus immediately after funding your account, the operator requires you to wager your £10 minimum deposit first.

Once you do that, you’ll get a choice of how to use your bonus. Namely, you can either get 30 free spins on the Double Bubble video slot or opt for £50 of free play on bingo games. No matter which type of bonus you select, you will have 30 days to use the funds and meet all the requirements.

The free spins carry a fixed coin value of 1p and must be played on the maximum number of paylines. All wins are paid in cash, and there are no caps on winning amounts or withdrawal fees.

  • 30 Free Spins
  • 50 Free Bingo tickets

There is also another welcome promotion you can claim that comes in the form of a cashback bonus. Namely, if you wager £50 in cash on Signature Blackjack, you’ll become eligible for a £10 cashback. You will have seven days to wager the required amount and a total of 30 days to use the bonus.

Other Promotions

Virgin Games Casinos offers many other periodical promotions through which you can earn cash bonuses, free spins, and more. After you’ve deposited and wagered for the first time, you’ll also become eligible for the refer-a-friend bonus that will result in £20 being credited to your account once your friend has completed the bonus requirements.

While you’re playing, you’ll have a chance to earn V*POINTS as part of the casino’s loyalty scheme. Every time you win £5 on bingo or £20 on other games, you will earn one point. The accumulated points can then be converted to cash or other benefits with the rate of 1 V*POINT = £0.01.

Mobile Casino Apps

You can play the majority of games on Virgin Games Casino on your mobile device. While the operator currently does not boast an app, the mobile site does a nice job of providing an enjoyable and uninterrupted on-the-go gaming experience.

Virgin Games Casino works on all major devices and their corresponding mobile browsers, so you should have no issues logging in to your account via Android or iOS and playing the available games.

Available Virgin Games Casino Games

With around 600 games to choose from, Virgin Games Casino is not exactly on par with some other UK casino sites, which have collections that can be measured in thousands. Nevertheless, all the available games are of great quality, and the portfolio is very versatile, as it includes slots, table games, live dealer games, slingo, bingo, poker, and more.

virgin games casino games

As expected, the video slots dominate the casino’s library, with over 400 titles from the most renowned industry providers. Some of the most popular slots on the website include Cleopatra, Rainbow Riches, Starburst, Guns N’ Roses, and Double Bubble.

Several games feature progressive jackpots. The operator also runs Double Daily Jackpot slots, which come with a guarantee that at least one jackpot will be paid out before 8 PM. 

As for table games, you can enjoy a variety of blackjack, roulette, baccarat, and other titles in both RNG and live dealer form.

Virgin Games Casino introduced bingo in 2019. It features around a dozen bingo rooms and multiple popular variants like 75-ball and 90-ball. 

It is also worth noting that you can play live poker against other players and participate in large tournaments for a chance to win hefty rewards.

Here is a list of all games at Virgin Games casino:

  • Slots
  • Slingo
  • Roulette
  • Bingo
  • Video poker
  • Live games

Payment Methods

Virgin Games Casino does not accept too many payment options, but you can still deposit using some trusted methods like Visa, Mastercard, PayPal, and ApplePay. The deposit limits range from £10 to £20,000 per transaction for all methods.

  • Visa, Mastercard
  • PayPal
  • ApplePay
  • Bank transfer

The operator employs a so-called closed-loop policy for payments, meaning that you can only request a withdrawal using the last deposit method you’ve used, with the addition of a direct bank transfer. The minimum cashout limit is £10, while the maximum limits range from £5,500 for PayPal to £100,000 using a bank account.

There are no fees associated with either deposits or withdrawals. The casino has some of the fastest withdrawal times in the industry, as it needs between 4 and 24 hours to process requests.

Security Measures

All personal information you send to Virgin Games Casino will be protected using the latest 128-bit SSL encryption and stored on the operator’s secure servers. Your personal and financial data cannot be accessed by unauthorised parties.


To play at Virgin Games Casino, you must send proof that you are at least 18 years old. The operator is licensed by the UKGC and the Gibraltar Gambling Commissioner, and it only accepts players residing in the UK.

Customer Support

The casino’s customer support is very speedy, friendly, and professional. In case you need any help, you can contact the agents via live chat or toll-free UK number and get a near-immediate response. 

If you’re not in a hurry, you can send an email and expect a response in no more than a couple of hours.

  • Email —
  • Live chat
virgin games casino support

However, before you decide to contact the support, you may try searching for your answers at the casino’s highly resourceful help centre.


Even though it does not have as many games as some other casinos, Virgin Games Casino deserves the attention of all UK players looking for a quality online gambling platform. 

While its number of games is not exactly jaw-dropping, you can find some of the most popular slots and table games, as well as several live casino options, a bingo lobby, and live poker. The welcome bonus can only be unlocked after you’ve wagered your initial deposit, but it lets you choose whether you want to use it in the form of free spins or free bingo tickets.

If we add a great website design, responsive customer support, and a functional mobile website to that, we can safely conclude that Virgin Games Casino definitely deserves a thumbs up.